Privacy Policy

Moomin Monogatari Co., Ltd. (hereinafter referred to as "the Company") has formulated the following privacy policy regarding the handling of personal information, and in addition to complying with it, all personal information including customer's personal information etc. We declare that we will handle it more safely and appropriately.This privacy policy stipulates basic guidelines regarding our personal information, etc. for all personal information, etc. that we acquire and use.We provide services and services provided by us on our website "metsa" (hereinafter referred to as "this site") and online store "Moomin Official Shop" (hereinafter referred to as "EC site"). In related update information, change information of terms, etc. (hereinafter collectively referred to as "this service, etc."), members of this site and other users and participants of this service, etc. (hereinafter collectively referred to as "this service, etc.") We are making the following efforts regarding the handling of personal information of "customers").
  1. We comply with personal information laws and regulations and do our best to protect your important personal information.
  2. We will announce the purpose of use in advance when acquiring personal information.
  3. We will handle your personal information correctly.
  4. We do not handle personal information beyond the scope necessary for the purpose of use without obtaining your consent.
  5. In order to handle your personal information correctly, we will take appropriate measures to prevent unauthorized access to personal information and leakage of personal information, and strive to protect personal information.
  6. We will set up a window to handle complaints and consultations related to personal information protection, and strive to respond appropriately.

1. Personal information

Personal information is information that can identify a specific individual, such as name, telephone number / email address, address, gender, purchase history, organization name, location, etc. (specific information alone). Even if an individual cannot be identified, it can be easily collated with other information to identify a specific individual.)

2. User ID, IP address information, etc.

We do not recognize user ID and IP address information as personal information because we can not identify a specific individual by itself. However, if the information is used together with personal information, the information is also included in the personal information.

3. Purpose of using personal information

We use the acquired customer's personal information for the following purposes, to the extent necessary to achieve the intended purpose. Furthermore, if it becomes necessary to change the purpose of use, we will notify or announce to that effect.
  1. Acceptance of registration on this site, identity verification, authentication, calculation and billing of charge, disclosure of parking lot information etc
  2. For notification of information regarding the content of this site or service, update information, change information such as rules, etc.
  3. For response to inquiries and inquiries regarding this site or services
  4. To respond to acts that violate the Company's terms and conditions regarding this site or this service, etc.
  5. For the improvement of this site or service, the development of our new service and the marketing activities that accompany them
  6. For distribution or display of our or third party advertisements
  7. For the announcement to a third party of parking lot information (including vacant information) and the disclosure by a third party, which the Company carries out to promote the use of this service etc. and the provision promotion of this service etc.
  8. For processing orders from customers, shipping products, settling product prices, providing services, credit judgment, and bond management on this EC site.
  9. For information on products and services, sending e-mail newsletters, various inquiries, and after-sales service on this EC site.

4. Third party offer, consignment, shared use of personal information

  1. We do not provide personal information to third parties without obtaining your consent in advance, as required by law and except in the following cases. However, when outsourcing the handling of personal information, or when using it jointly with a specific person specified separately, the third party holds personal information from the customer without the consent of the customer. May be provided to

      1 If you agree
      2 If there is a good reason that we decide that we have to disclose personal information to protect our rights, property, services, etc., in case our customers violate our terms, etc.
      When it is necessary to protect the life, body or property of three persons, and it is difficult to obtain their consent
      4 When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the person's consent
      In cases where it is necessary to cooperate in carrying out the office work prescribed by laws and regulations, or when a governmental organization or a local public organization or a person commissioned by the government of 5 countries needs to cooperate, the execution of the office work will be hindered If there is a risk
      6 When the court, the public prosecutor's office, the police, or an organization with the authority to comply with these requests disclosure of personal information
      7 Where disclosure or provision is permitted by law
      When we provide personal information with succession of business by 8 mergers or other reasons, and it is handled in the range of use purpose before succession

  2. We may outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use. In addition, we strive to create a system to ensure that personal information management at the consignee is properly conducted.

  3. We will share your personal information to the following extent in order to achieve the purpose of use specified in the preceding article.

      (XNUMX) Items of personal data used jointly: Name, telephone number, e-mail address, address, gender, purchase history, organization name, location and other personal information within the range necessary to achieve the purpose of use specified in the preceding article.
      (XNUMX) Scope of joint users: Rights and Brands Co., Ltd., Moomin Characters Oy Ltd. (Finland) and All Things Commerce Helsinki Oy (Finland)
      ③ Purpose of use: Purpose of use specified in the preceding article
      ④ Person responsible for managing personal information: Moomin Monogatari Co., Ltd.

  4. In addition to the preceding paragraph, the Company may form a business alliance with a third party in the operation of this site / EC site and the provision of this service, etc. In this case, the customer's personal information will be shared with the third party. May be shared.In this case, we will disclose to the customer the purpose of use, the scope, name, responsible person of the third party, the items of personal information to be shared, etc. and then share it.

5. Disclaimer regarding third party provision

In the following cases, we do not take any responsibility for the acquisition of personal information by third parties.
  1. When the customer himself reveals personal information to other customers or other third parties by using the functions of this site, this EC site, this service, etc. or other means.
  2. When the business operator of this site / external site linked from this EC site acquires or uses personal information on the site.
  3. When information (ID, password, etc.) that can identify an individual other than the customer is obtained

6. Use of statistically processed data

We may create statistical data that is processed so as not to identify individuals based on the personal information provided. Such statistical data does not correspond to personal information, and we can use it without any restrictions.

7. Voluntary provision of personal information

It is up to you to make your personal information available to us. However, if you do not enter required items in this service etc., you may not be able to receive this service etc.

8. Management of personal information

We control the access to personal information, prevent leakage / loss / damage of personal information, correct others, and take the following measures for the safety management of personal information.
  1. Management of access to personal information, maintenance and implementation of monitoring system of access situation
  2. Education of safety management for employees (including temporary employees) and supervision of safety management compliance status
  3. Supervision of personal information management at the consignee in the case of entrusting the handling of all or part of personal information

9. Disclosure, correction and suspension of use of personal information

  1. Customers may request disclosure, correction, addition or deletion of their personal information acquired by us, suspension of use, and suspension of provision to third parties (hereinafter referred to as "disclosure of personal information, etc." . For specific procedures such as the disclosure of personal information, please contact the following inquiries.

  2. In the following cases, we may not respond to the disclosure of personal information.

      When there is a possibility that we may harm life, body, property or other rights of customer or third party
      When there is a possibility that it may cause significant trouble in the appropriate execution of our business 2
      When it will violate 3 laws and ordinances
      4 If you can not confirm that it is the request from the customer

  3. In addition to the preceding paragraph, if it is necessary to disclose personal information, etc. if it is difficult to disclose personal information, etc. if it is necessary to protect the rights and interests of the customer. When taking alternative measures, we may not respond to the disclosure of personal information.

10. Use of Cookies and Log Information

On this site, we may use cookies (cookies) and information such as your usage environment (log information) for the following purposes. (Cookies can not alone identify a specific individual)
    1. To identify and solve the cause of problems or problems that occur on the server
    2. To improve this site / EC site
    3. To customize this site / EC site for individual users
    4. To use your browsing history etc. for marketing activities
    5. In order to use as statistical data in the state that can not identify an individual
You can refuse the use of cookies by us by refusing to accept cookies in the settings of your Internet browsing software (hereinafter referred to as "browser").However, in that case, there may be restrictions such as not being able to use the functions of this site / EC site.

11. Use of Google Analytics

We may use analysis services such as Google Analytics on this site and this EC site in order to understand the usage status. Google Analytics uses first-party cookies to collect access to this site without personal identification.The method of collecting and using access information is stipulated by the Google Analytics Service Terms of Service and the Google Privacy Policy. For more information about Google Analytics, please see the next page.

12. Revision

We may revise all or part of this "Personal Information Protection Policy". We will notify you of any significant changes on the site.

13. Contact point

If you have any questions regarding this privacy policy, such as requests for comments, questions, notification of purpose of use or disclosure of personal information, and other personal information, please contact the following.
[In the case of telephone]
0570-03-1066(Reception hours: 10: 00-18: 00)
[In the case of email]
【In case of mail】
〒357-0001 Hanno city, Saitama Prefecture Ozawa Miyazawa character Mishimayama 327 number 6
Moomin Monogatari Co., Ltd. To personal information protection manager

14. Person in charge of managing personal information

Moomin monogatari, Ltd.
Responsible person
Kumiko Ito
Saitama Prefecture Hanno city Ozawa Miyazawa character Mishimayama XNUM X X X X
Enactment 2018 years 10 month 9 Date
Revised January 2019, 1
Wednesday, January 2020, 1 revised and enforced
Revised on Monday, November 2021, 11 (change of representative)
Wednesday, January 2021, 11 revised and enforced
December 2022, 12 (Thursday) revision (representative change)
President of Moomin Monogatari Co., Ltd.
Kumiko Ito
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